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KAYAK RENTAL POLICIES
Please read carefully, you are responsible for knowing this information prior to renting
PICK UP AND RETURN TIMES
Rental rates are applied on the assumption of what was selected online or discussed over the phone or in person prior to pick up. Pick up times can be changed online or over the phone 24 hours prior to approved reservation time without fee. We understand things come up, and are willing to work with you, please contact us asap. If weather, illness, injury or other unexpected conditions require early termination of your rental, Paddle Me Happy reserves the right to charge part or all of the amount of your reservation, in some cases hold can be used for future reservations.
Returning equipment after return hours may result in being charged for another full day.
CANCELLATIONS
Things happen, we get it! Please let us know as soon as possible if your plans change.
This goes for reservation changes as well as cancellations
24 hour notice = FULL refund or transfer to new reservation
12 hour notice = 50 percent refund or transfer to new reservation
< 12 hour notice or no-show = No Refund.
SAFETY FIRST
Please follow our and local rules and guidelines, laid out for your safety, and the safety of our staff. Waivers ( Release Forms ) must be signed prior to rental, by everyone using our equipment. Minors must be listed under parents, as parents are responsible for the wellbeing for the child during your rental. Remember, kayaking can be dangerous, if a guide is needed, please inform us of that before hand. You are advised to wear approved floatation device while paddling and to carry other safety equipment.
WEIGHT LIMITS
Kayaks have a recommended weight limit of 350 pounds for Single Kayaks and 550 pounds for Tandem (Double) Kayaks. This includes all Gear, so be mindful, when choosing which rental is right for you. Two adults and a small child or pet is acceptable for Tandem, granted the weight limit is not exceeded.
AGE LIMITS
Our suggested minimum participant age is 9 years old for single kayak rental, or 6 years if riding in a tandem with an adult 18 years or older. Please determine suitable weather and water conditions. Minors are the responsibility of their parents/guardians. If bringing someone else's children, please have their parent or guardian sign waiver. Must be 18 years old with valid ID and form of payment to rent from Paddle Me Happy.
DOGS
We love our dogs! They are welcome to join you at no extra charge. Please call ahead to arrange that prior to reservation. Thank you!
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